Attachments
Barber Essentials
Clippers
Grooming/Styling
Trimmers
Beauty Essentials
Beauty Furniture
Body Care
Brows/Lashes
Facial Care
Gel and Acrylic
Gel and Arcylic
Hair Removal
Manicure
Massage Therapy
Pedicure
Salon Essentials
Tanning
Osmo Courses
Curling Tongs
Curling Wands
Hairdryers
Straighteners
Stylers
Extension Tools
Halo Pieces
Seamless 5pc Clip-In
Barber Chairs
Bin
Hood Dryers
Make-up Chairs
Salon Equipment
Stools
Styling Chairs
Styling Units
Trolleys
Wash Units
Bleach
Brushes / Combs
Chromaplex
Clips/Grips/Pins
Cocochoco
Colour
Colour Revival Masks
Conditioner/Treatments
Developer
Fashion Shades
Foil / Meche / Wraps
Metal Detox
Olaplex
Perming
Shampoo
Styling
Training
Couch Roll
Disinfectants
Gloves
Stationary
Like all online stores, Salon Supplies Limerick has to have a shipping and returns policy. Due to the range in both size and value of our products, setting a schedule of charges for shipping can be tricky. Please don’t hesitate to contact us if you have been deterred from making a purchase or think there has been an error with your delivery charge.
At Salon Supplies Limerick, we endeavour to dispatch all available items to you within 48 hours of receiving your order. Orders placed over a weekend/Bank Holiday period please allow extra delivery time. We deliver nationwide and offer free delivery on orders over €100+ vat (Ireland only). Deliveries outside this are charged and calculated on box by box basis depending on weight and destination. Certain items such as salon furniture may require a separate delivery quotation.
Delivery will only be made to the address registered when placing your order. In the event nobody is present at the specified address when we attempt to deliver your goods we may charge you an additional fee if a second delivery attempt is required. Usually there is an option for customers to collect goods at the delivery company depot following a failed delivery at no extra charge.
Whilst we strive to deliver goods within 48 hours of your order being placed we cannot guarantee delivery nor accept liability if the delivery is made outside of this time frame. We cannot accept liability for any expenses or costs incurred due to the failed or delayed delivery.
Your orders with the collection in store option will be ready within 48 hours of receiving your order in your chosen shop location. For orders placed over a weekend/Bank Holiday period please allow extra collection time. We will contact you by email or phone when order is ready for collection.
In the unlikely event that an item from your order is unavailable, we will dispatch those goods that are in stock. If an item that is out of stock is part of a set, we will hold the matching item until the entire set is available and post to you at no extra charge.
Salon Supplies Limerick shall not be liable for any delay, failure, suspension or termination of delivery of any product or service arising out of a force majeure event. A force majeure event shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks, or industrial action affecting Salon Supplies Limerick, its suppliers, service providers, partners or agents.
Please note special order items (including furniture) marked on the site will take between 4-6 weeks to be delivered.
If you are returning any goods which are damaged/defected or wrongly delivered, we will be happy to refund the item or exchange it. In the event of a refund we will be happy to refund the cost of the delivery of your order. Please note the following important points in relation to the return of damaged or defective products:
You must notify us of damage or defect within 3 days of receiving your order.
The item must be in its original packaging with all labels still intact.
You must arrange the return of the goods by contacting sslimerick@hotmail.com
We cannot accept returns without notifying the sales team on the above e-mail.
You have the right to return your order within 14 days of delivery. You must contact sslimerick@hotmail.com to specify what you want to return along with your order number.
You are responsible for returning your order to us. Items can be returned by post to our mailing address, they can also be returned in-store.
Please ensure all goods are in their original condition, unopened and unused.
Refunds will be made within 14 days of receiving goods returned by post.
If an error has been made with the order we will refund the cost of the order and the delivery.
We will NOT refund you the cost of returning the order, unless the product is damaged and you have contacted the sales department to arrange return as outlined above.
In all other cases we will refund the cost of the item or offer an exchange to the value of the item, excluding delivery.
We are happy to offer a refund or exchange in our stores with proof of purchase.
Colours may vary from images displayed on the website.
For hygiene reasons once packaging has been opened on certain products, we are unable to offer a return or exchange unless they are faulty or are not as described.
These products include but are not limited to:
Scissors/Razors
Cosmetics/brushes
Hair brushes
Hair extensions
Opened disposables
Combs
Foot Spas
Nail Products (eg. UV Gels, Gel Polishes, Nail Accessories etc.)
Any sealed items which have been opened.
This does not affect your statutory rights.
If you are returning items after the cooling off period and the defective product notification period we will examine the returned products and notify you via e-mail of your refund where there is a defect in the product. Your refund will be refunded to you within a reasonable period of time.
Returns address: Salon Supplies Limerick, Unit 2 Rosmadda Business Park, Ballysimon Road, Limerick, V94 NX70
Please include a completed returns slip with the reason for return and/or the product information for the exchange. These conditions do not affect your statutory rights.
Delivery charges will not be refunded in the case of a return, except in the case of damaged good. If an exchange is required, you will not be charged for subsequent delivery costs.
Any and all contracts for sale of goods between Salon Supplies Limerick and yourself will be interpreted, construed and enforced in all respects in accordance with the laws of Ireland, and you and Salon Supplies Limerick irrevocably submit to the non-exclusive jurisdiction of the Irish Courts. You have 7 days to cancel any order that has not been dispatched. Providing the order has not been dispatched, you will not be charged for any postage.
We are shipping orders by Fastway courier. Delivery time could take 4-5 business days.
Salon Supplies Limerick offer free delivery in Ireland with any order over the value of €100 excl. VAT. A €6.45 +vat delivery charge is applied to orders under €100 before VAT.
Some Furniture items have a handling charge attached to them, these items are NOT included in the free shipping offer.
Customers can also arrange to collect their order at their local store free of charge. Simply select the ‘collect in store‘ option during the checkout process.
Orders can be collected from Limerick store, located on the Ballysimon Road.
Nationwide Regular delivery takes in 1-2 days
Furniture and special orders delivery can take 2 to 8 weeks.
TERMS: Delivery applies to orders up to 20KG in weight so therefore generally excludes salon furniture. Delivery rates on salon furniture are subject to weight. Additional costs may apply for parcels over 20kg.
